SYSFLOW · INFORMATION
Privacy Policy
Last updated: September 2026
1. DATA CONTROLLER
The controller responsible for personal data collected through www.sysflow.fr is:
SYSFLOW
French simplified joint-stock company with a sole shareholder
4 Bis Avenue Henri Charon
91270 Vigneux-sur-Seine
France
Data protection contact: hotline@sysflow.fr
2. PERSONAL DATA COLLECTED
When you use the contact form, SYSFLOW may collect the following information:
- first name;
- last name;
- email address;
- phone number, where provided;
- company;
- subject of the enquiry;
- message content.
SYSFLOW does not request sensitive personal data through the contact form.
3. PURPOSES OF PROCESSING
The information submitted is used solely to:
- respond to enquiries received through the website;
- communicate with prospects and professional contacts;
- qualify a need or service request;
- follow up on communications.
4. LEGAL BASIS
Depending on the nature of the enquiry, processing is based on:
- SYSFLOW's legitimate interest in responding to enquiries addressed to it;
- or steps taken at the request of the individual prior to entering into a contract, where the enquiry concerns a potential service or project with SYSFLOW.
5. RETENTION PERIOD
Information received through the contact form is retained for a maximum of 12 months from the date of the last interaction, unless a legal obligation or another legitimate reason requires longer retention.
6. RECIPIENTS
Personal data is accessible only to authorised persons within SYSFLOW and, where necessary for the operation of the service, to technical service providers acting on its behalf.
SYSFLOW does not sell or rent personal data.
7. HOSTING AND SERVICE PROVIDERS
The website is hosted in France by IONOS SARL.
Service providers used for email or the technical processing of the contact form may also process certain personal data on behalf of SYSFLOW.
This Privacy Policy will be updated if there are significant changes to the providers or tools used.
8. YOUR RIGHTS
Under applicable data protection law, you may request:
- access to your personal data;
- correction of inaccurate data;
- deletion of your data;
- restriction of processing;
- objection to certain processing;
- data portability where applicable.
To exercise your rights:
hotline@sysflow.fr
You also have the right to lodge a complaint with the French data protection authority, the Commission nationale de l'informatique et des libertés (CNIL).
9. SECURITY
SYSFLOW implements appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or disclosure.
10. CHANGES TO THIS POLICY
This Privacy Policy may be updated to reflect changes to the website, the services provided or applicable legal requirements.